Recognized among the best in the market, our AUTO RAPIDO assures our claimants of the most convenient claims procedure.  

• No repair estimates
• No pictures
• No stencils of the motor nor chassis number
• No police report. Not even affidavits
• No hassles!

Just follow these basic steps: 

1. While at the scene of the accident, fill out the Incident Report Form (IRF) enclosed in your policy jacket:
   1. Encircle the number corresponding to the situation of the vehicle prior to the accident (left column for the insured vehicle, right column for the third party).
   2. Sketch the relative positions of the vehicles after the impact.
   3. Only factual statements: do not admit liability without prior approval of Mapfre Insular Insurance Corporation (MIIC).
   4. Have the third party and police officer sign the IRF.
   5. The IRF comes in triplicate, the original for the assured, a copy each for the police officer and the third party.
2. At home or in the office:
   1. Call the Mapfre Insular Client Service Center at (632) 8764400 to report your claim. Please give your policy number and loss details.
   2. An inspection of your vehicle by a MIIC adjuster would be scheduled the following workday.
   3. Upon inspection of your vehicle, give the required documents (IRF, driver's license with Official Receipt and Registration Certificate with Official Receipt) to the adjuster and select from the accredited shops.
   4. A Letter of Authority shall be issued for the repair of your vehicle. Please take note of your deductible and depreciation.